Japanet Cruise's Commitment
Japanet Cruise's Commitment
Ship
Scandinavian charm, refined dining, and sophisticated comfort as you journey through springtime Japan.
- Profile
- Passenger capacity: 930
- Length: 745 ft
- Number of decks: 9
- Gross tonnage: 48,000 tons
- Guest rooms: 465
*The image is for reference and shows a similar ship.
Luxury
Spacious cruise ship with only a limited number of guests
Relax and enjoy a moment of peace and luxury
Despite its extensive facilities, the interior of the Neptune is uncluttered and refined, allowing guests to experience a generous sense of space and time.
There is a spacious atrium with a swimming pool, spa, sauna, theater, and seven restaurants and cafes.
Savor an elegant and relaxing experience with distinctive Scandinavian facilities and attentive service.
A pleasurable space with extensive facilities
Smart luxury, a serene setting with all the amenities you could want.
Dine at your leisure
Enjoy an exquisite meal of your choice at the time of your choice*1 at any of the seven restaurants and cafes on board.
Services tailored to your needs
We offer flexible, personalized services that make your stay feel like a home away from home.
*1: During restaurant hours only.
*Photos are for illustrative purposes only.
Facilities
An elegant setting where time is marked only by the loll of the waves
A bright and serene interior, your living room away from home
Viking Cruises wants guests to feel at home, which is why the lobby area is called the "living room."
The serene Scandinavian-style decor of the living room creates a relaxing space where guests can sit and enjoy a peaceful chat.
Infinity pool
Fully equipped spa to heal your body
Authentic Norwegian-style sauna
Graceful walking course where you can feel the sun and sea breeze
Spacious and clean gymnasium
Cozy library
Exhibits
Fun on-board activities
*Exhibits may differ from those shown in the photo.
Japanet Cruise's Commitment
Restaurants & Bars
Where shall we eat today? What shall we drink?
Eat and drink whatever you wish, whenever you wish*1
Onboard dining at your leisure
From Western dishes made with fresh ingredients to dishes that incorporate ingredients from the ports of call, Neptune offers a wide array of dishes prepared with the chef's inspiration.
Indulge in a sumptuous meal of your choice while admiring the breathtaking view of the ocean.
THE RESTAURANT
Main meals prepared with fresh ingredients from each port of call
Main meals are served Scandinavian-style, with simple flavors that bring out the best of ingredients characteristic of Scandinavia's natural surroundings.
You can also enjoy a daily rotating menu featuring dishes made with the freshest ingredients.
Read more
MANFREDI'S
Authentic traditional Italian cuisine with a classic menu
Indulge in authentic traditional Italian cuisine in an Italian restaurant reminiscent of a much-loved local trattoria. (Reservations required)
MAMSEN'S
Enjoy home-cooked food, including specialty waffles and a deli with fresh seafood
Named after the founder's mother, this deli specializes in traditional Norwegian cuisine. Savor the taste of Norwegian home cooking, including authentic waffles made with thin, savory dough, brown cheese, and sour cream.
WORLD CAFE
Buffet with an ocean view and a variety of delicacies on the menu.
A casual buffet restaurant offering a diverse range of world cuisine. The attached terrace also commands spectacular panoramic views.
Also serves Japanese cuisine
WINTERGARDEN
Elegant tea time in a stylish and spacious cafe
WINTERGARDEN, meaning "greenhouse," is a bright, warm space filled with sunlight. Choose your favorite tea from a selection of tea leaves and enjoy live music accompanied by freshly baked scones.
POOL GRILL
Authentic poolside dining with a casual atmosphere
Grilled food served with fresh salads and noodles. The restaurant's handmade burgers, with patties grilled to order, come highly recommended.
THE CHEF'S TABLE
A restaurant offering fun pairings of food and wines carefully selected by a sommelier
The restaurant's sommelier pairs wines with every item on the menu, from appetizers to entrees and desserts, allowing you to enjoy your meal with a different wine for each course. (Reservations required)
All meals on board
Dine at THE RESTAURANT, or grab a light snack, such as gelato from the WORLD CAFE or a muffin next to The Living Room Bar.
24-hour room service
Whether you're in the mood for a leisurely morning, a night's rest in privacy, or a midnight snack, we will deliver your meal to your room at a time of your choosing.
*Menu is subject to change. *Photos are for illustrative purposes only.
*1: During restaurant hours only.
Enjoy a selection of fine alcoholic beverages whenever you like
Japanet Cruises offers complimentary drinks at any time of day so that cruise passengers can forget about the stresses of everyday life and not have to worry about paying every time they order a drink. Enjoy a relaxing conversation over your favorite beverage at your leisure.
EXPLORERS' LOUNGE
Enjoy a pleasant chat over a tipple of your favorite drink at the time of your choice.
[Recommended]
Jacquard Brut
Torshavn
This bar lounge is the perfect place to grab a drink after dinner. Indulge in a blissful moment sipping a glass of wine while enjoying live music.
[Recommended]
Jack Daniel's
PAPS, THE EXPLORERS' BAR
Bar attached to the EXPLORERS' LOUNGE. Relax and enjoy a cocktail.
[Recommended]
Margarita
THE LIVING ROOM BAR
Modern bar with furniture designed in Scandinavia. Serves coffee, sweets, and light meals.
[Recommended]
Carlsberg draft beer
Japanet Cruise's Commitment
Room
Room Type:Deluxe Veranda
All-Veranda Rooms with Spectacular Ocean Views
Exquisite Modern Scandinavian Design
Fresh and tidy guest rooms with striking fabrics that feature traditional Scandinavian patterns.
The powder room even incorporates heated flooring to keep your feet warm.
With Wi-Fi available, every effort has been made to ensure that guests have everything they need for their lifestyle while on board.
Relax in a luxurious yet practical room that has been meticulously designed for guest comfort.
Large 42" TV
Luxury bed linens and pillows
Clean and spacious bathroom
Thoughtful amenities
Ample storage space
Wi-Fi access
- Guest rooms with elegant Scandinavian design
- Wi-Fi access
- 42" flat screen TV with on-demand programming
- Luxury bed linens and pillows
- Convenient storage space and closet
- Air conditioning control panel
- Powder room with heated floor
- Glass-walled shower room with high-pressure shower head
- Selection of original toiletries
(shampoo, conditioner, body soap, soap, hairbrush, cotton pads, etc.) - Hair dryer
- Premium bathrobes and slippers
- 110/220 V outlet and USB port
- Satellite phone
- Safe deposit box
- 24-hour room service
- Drinking water (replaced daily)
- Minibar (soft drinks & snacks)*
- Housekeeping twice daily
*Minibars in Deluxe Veranda rooms and above are restocked daily. Minibars in Penthouse Veranda rooms and above include alcoholic beverages.
Customer Testimonial
My primary hesitations to visiting Japan had always included the travel logistics, the currency, my ability to communicate with others and understand signage related to directions, food, restrooms, etc..
Upon receiving the mail advertisement and exploring the details of the Japanet tour online, It appeared that these issues were all considered and I felt more confident about the Japanet itinerary especially with the "all inclusive" Japanet package. After my wife talked to ... Japanet's local office we were convinced that this was our best way to visit Japan.
In reality, from start to finish, travel in Japan with Japanet was as easy for us as traveling in Europe or any of the many other countries we have visited.
All of our Japanet guides were exceptionally friendly, courteous, knowledgeable, and helpful. They were able to answer any and all questions. If there were any language issues they would use their phone translator app to clarify the translation. Every Japanet guide went far above and beyond what was expected.
The Viking Ocean Cruise experience was "Perfection". Our Japanet U.S.A. group was only about 8% of the total Japanet passengers however that made no difference whatsoever. I honestly believe that every single passenger felt special on that ship. The Viking crew and staff along with our Japanet guides saw that our every need was met and exceeded.
We were overwhelmed by the Japanese culture. Japan is an extremely clean country; the people are courteous and respectful of one another and their surroundings. The rest of the world could learn a lot from Japan. I am so glad that I was able to experience and learn from Japan.
- TMP and PNP, 2026 Journey Japan passengers
I have now traveled on two luxury cruises with Japanet Cruises through Western Japan. Throughout the cruises, the service was excellent and the accommodations were very comfortable for my husband and I. I especially enjoyed the morning Radio Taiso exercise classes to get the day rolling. Other highlights were the land excursions throughout the journey that consisted of rich cultural experiences and unique one-of-a kind dining experiences that were far-removed from the typical ‘tourists’ destinations. The visit to Japanet’s hometown of Nagasaki was truly special with a beautiful cultural performance, followed by a visit to Japanet’s own Nagasaki Stadium City, and a moving visit to Nagasaki Peace Park. Our English speaking guides for the excursions were knowledgeable and kind. On board, the spa on the Viking Yi-Dun was spectacular with a range of cold plunges to hot saunas and jacuzzis. The spa was a relaxing time after a full day of touring. The dining options on-board were plentiful and varied from casual to semi-formal. Also notable were the pre and post trips in Yokohama and Tokyo. Again, wonderful unique experiences and a chance to choose from a variety of sites such as Hakone, Kawagoe and a VIP tour through Tokyo. We especially enjoyed the Michelin star sushi restaurant that would be very difficult to make a reservation on our own. The all-inclusive aspect of Japanet cruises is important as well, in that, the guests do not have to pay extra for excursions or meals, with a few exceptions, throughout the visit. All-in-all, Japanet offers a uniquely cultural and wonderful high-end experience both on-board and on land for the American visitor to enjoy a special part of Japan that will ensure everlasting memories. I look forward to joining the All Japan Tour in 2026 during Cherry Blossom season!
- MYF, 3-time Japanet Cruise passenger (2024, 2025, 2026)
FAQ
Top Questions
Is English spoken on board?
Yes. All MSC staff speak English, while some Japanet staff can also communicate in English.
An English-speaking guide will accompany you on all shore excursions during your trip.
What are the age requirements for passengers?
All guests must be 18 years or older by the departure date.
Where can I find deck plans and cabin locations?
You can find the deck plans, cabin layouts [HERE]
What is included in the fare?
Please see the Terms & Conditions: inclusions and exclusions (p.3-4),
Are flights included in the price?
No, flights are not included. Since this trip departs from and returns to Japan, you will need to arrange your own airfare. If you need assistance with your flight bookings, please contact us.
Do I need to tip on board?
No additional tipping is required during your trip, as standard onboard gratuities are already included in your cruise fare.
What is the cancellation & refund policy?
Cancellation charges vary based on days prior to departure. Please refer to the Terms and Conditions :Cancellation, Substitution, and Alteration Policies (p.5-7),
Is there Wi-Fi and mobile service at sea?
Since we will be sailing at sea, mobile phone service will not be available. However, we offer complimentary Wi-Fi on board, so you can easily access the internet during your voyage.
Do I need a visa?
It is the sole responsibility of our guests to verify they have all the necessary visas, transit visas, and passports prior to travel. Japanet is not responsible for obtaining visas, nor for advising guests of passports, visas, or other immigration requirements. Please contact the appropriate consular office for any requirements pertaining to their tour and be sure to verify what is needed for your journey well ahead of your departure.
For the contact information of the embassies and consular offices in the US for the countries you may visit during your tour, please refer to the State Department’s list below:
Embassies/Consular Offices of Japan:
https://travel.state.gov/content/travel/en/consularnotification/ConsularNotificationandAccess/Japan.htmlEmbassies/Consular Offices of South Korea:
https://travel.state.gov/content/travel/en/consularnotification/ConsularNotificationandAccess/KoreaRepublicof.htmlWhat are the passport validity requirements?
Your passport must be valid for at least six months beyond your disembarkation date.
According to ship regulations, a passport with one of the following expiration dates or later is required for each tour date:
| Tour Name: | If the tour begins… | Your passport must be valid beyond… |
|---|---|---|
| Around Japan | March 31, 2028 | October 13, 2028 |
| Western Japan | October 16, 2028 | April 29, 2029 |
| Western Japan | October 25, 2028 | May 7, 2029 |
Should you decide to stay in Japan beyond the conclusion of the tour, you may need a passport validity period different from the above. Please be sure to verify your passport and other immigration requirements necessary for your country.
Air
Are flights included in the price?
Flights are not included. This tour departs from and returns to Japan, so please arrange your flights independently. If you need assistance with flight arrangements, please contact us.
Airport Recommendations?
We highly recommend Haneda Airport (HND) because it is much closer to the hotel.
For your reference, here are the estimated travel times from each airport to our tour hotel, the InterContinental Tokyo Bay:
- From Haneda Airport: Approximately 30 to 50 minutes
- From Narita Airport: Approximately 1 hour 30 minutes to 2 hour
Please note that traffic can become heavily congested during weekday morning and evening rush hours, and depending on road conditions, travel times may increase significantly.
Ship
What is ship information and details?
- Passenger capacity: 930
- Length: 745 ft
- Number of decks: 9
- Gross tonnage: 48,000 tons
- Guest rooms: 465
- Year built: 2022
Where can I find deck plans and cabin locations?
You can find the deck plan[HERE]
What amenities are included in my stateroom?
All cabin rooms feature the following standard amenities:
- Toothbrush & toothpaste
- Shampoo, conditioner, body wash & soap
- Cotton pads
- Hair dryer
- Bathrobes & slippers
- Wi-Fi access
(Note: Razors are not provided in the cabin.)
Please check the specific details by clicking on each room type on our website. [HERE]
Are laundry and dry cleaning services available on board? How do I handle laundry?
You can use the laundry areas located on each floor free of charge.
Each floor is equipped with 4 washing machines, 4 dryers, and 2 irons. Please note that fabric softener is not available, so we recommend bringing your own if needed.
Is there a smoking area? Can I smoke on board the ship?
Smoking (including electronic cigarettes) is prohibited throughout the ship except in one designated smoking area. Please check the ship map for the location.
What are bed configurations and setups?
Yes, the beds in most cabins can be configured as either two separate twin beds or joined together as a single bed. To ensure your room is prepared exactly to your preference upon arrival, please indicate your choice in the designated questionnaire section when submitting your Request to book.
Is there Wi-Fi and mobile service at sea?
Since we will be sailing at sea, mobile phone service will not be available. However, we offer complimentary Wi-Fi on board, so you can easily access the internet during your voyage.
Are there dining times & seating arrangements?
Breakfast, lunch, and dinner are all available for you to enjoy on board.
Standard dining venues, such as the buffet and main dining room, are available at your preferred time during opening hours without reservations (open seating). In addition, we offer specialty restaurants serving carefully crafted dishes that require advance reservations. Please check the onboard newsletter for hours and details of each restaurant.
Are the power outlets and voltage the same as in the US?
Both 110V and 220V electrical outlets are available in all cabins. The outlets accommodate US standard Type A and European Type C plugs.
Additionally, USB ports are conveniently located by the bedside for your devices.
Health & Accessibility
Can you accommodate guests with accessibility and special needs?
Yes, accessible cabins are available in PENTHOUSE JUNIOR SUITE. As availability is limited, please contact us to check current openings. These cabins are specially designed for guests who use wheelchairs or have limited mobility.
Can I board the ship and participate in shore excursions with a wheelchair?
Yes, you can board the ship, provided you are accompanied by a companion who can assist you. Participation in shore excursions is possible if you use a foldable wheelchair. While our onboard crew will help as much as possible, for safety and operational reasons, we kindly ask that your accompanying companion handle primary assistance, as our crew will not assist with personal tasks, such as eating, dressing, toileting, bathing or provide other personal extensive assistance.
- Important Note on Shore Excursions:Many sightseeing spots in Japan are historical sites. To preserve their historical landscape, some locations may not be fully wheelchair accessible.
- Important Note on Embarkation/Disembarkation:Depending on weather and sea conditions, the method of embarking and disembarking (such as using a ramp or stairs) may vary.
- Mobility Devices Rentals:Mobility devices rentals are not available on board. Guests who require mobility devices must bring their own.
Can I bring my own wheelchair or mobility aid on board?
Yes, you may bring your own mobility aids (manual/electric wheelchairs, walkers, canes, etc.), provided they meet all safety regulations and maritime standards. However, to ensure the safety of all guests and comply with vessel standards, certain restrictions apply.
- Crucial Battery Regulation: Electric wheelchairs or mobility scooters equipped with wet-cell batteries are strictly prohibited on board by safety regulations.
- Advance Declaration: Please note that any Mobility Devices rentals are not available on board, so you must bring your own equipment. If you plan to bring any mobility aids, please declare them in advance via our Request to book form[HERE]
What should I do if I become ill on board? Is there a medical clinic on board?
An onboard clinic staffed by English-speaking doctors and nurses is available to all guests. Medical care and treatments are subject to a fee. Please check the ship’s daily program for current operating hours.
About
Japanet was established in 1986 as a mail-order business and has ventured into sports, regional revitalization, and media through a broadcast network. The company holds a philosophy of spreading joy and excitement in day to day life, and pride in local communities through the promotion of accessible and enriching experiences.
Our cruise business which started in 2017 exemplifies this approach. To date, we have chartered over 30 cruises with over 100,000 passengers around Japan, subsequently becoming the industry leader in Japan. We accomplished this through our process of discovering, refining, and conveying the authenticity of our products, making a difference in the lives of our customers and the invigorating the local communities we visit at our ports of call.
With our core values in hand, the Japanet Group established Japanet America in May 2023, and obtained Seller of Travel licenses in December of the same year to deliver the Japanet style of hospitality to a new market.
Our carefully curated 14-day tour packages will introduce you to the many fascinating aspects of Japan, including its culinary delights, history, culture, and nature.
On Japanet cruise, experience the exclusive Japanet Originals that make our chartered cruises truly special. We carefully curate every detail, from major elements like ports and excursions to the finer touches like onboard amenities. Enhancements are even made during the journey whenever opportunities arise, ensuring continuous improvements. Come join us on board and discover the essence of Japanet Omotenashi.
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